10 business leaders share their secrets to success
Business Growth

10 business leaders share their secrets to success

10 business leaders share their secrets to success Every business has to start somewhere and yours is no different. In 1994 Jeff Bezos was inspired by the fact that the Internet was growing by 2,400% year on year, so he quit his job as a funds manager in New York and launched a startup from …

5 tips to improve your workflow for greater profits on Amazon
Amazon Profits

5 tips to improve your workflow for greater profits on Amazon

How operations can drive your Amazon profits up There is one basic question that every seller wants the answer to – “How can I be more profitable?” I’ll take a look at a number of ways that you can increase your Amazon profits by improving your workflows. I’ll help you grab a slice of eCommerce …

The complete guide to customer support for e-commerce
guide to customer support

The complete guide to customer support for e-commerce

Guide to customer support for e-commerce sellers Great customer support leads to more sales. Why not get it right? We have compiled a complete guide of customer support articles that will help you to lead the way in eCommerce customer support. Look at the dos and don’ts of customer support, learn how to transform first-time …

6 metrics to improve customer service this holiday season
holiday season ft image improve customer service

6 metrics to improve customer service this holiday season

A study carried out this year found that 69 percent of consumers plan to purchase gifts on marketplaces this holiday season. So, what does this mean for online sellers? From now until January, they will be faced with one of the busiest times of the year. We have identified key data-driven insights to help you …

Amazon extends ban on incentivized reviews to EU marketplaces
amazon ban on incentivized reviews

Amazon extends ban on incentivized reviews to EU marketplaces

Amazon is sending a clear message to marketplace sellers – you can’t buy trust. Amazon has now extended the ban on incentivized reviews to EU marketplaces, following on from the same change to the Community Guidelines that occurred in the US on October 3rd 2016. Amazon is outlawing sellers who offer people free gifts or …

Seller tips from Amazon experts at UK Online Seller Conference
amazon-experts-uk-seller-conference

Seller tips from Amazon experts at UK Online Seller Conference

xSellco attended the UK Online Sellers Conference in London at the end of October – there was an impressive panel that consisted of former Amazon employees as well as top performing sellers. Avoid incentivized reviews at all costs A lot of the talk at the conference was about how Amazon banned incentivized reviews in the …

14-Step seller checklist for Black Friday
14 step seller checklist for black friday

14-Step seller checklist for Black Friday

It’s holiday season, and the peak selling time kicks off with the Black Friday weekend starting 25th November 2016. At this time of year, every seller has a list so long that they don’t know where to start. To help with Black Friday preparations, we have created a simple 14-step seller checklist to help online …