Business is good. Your products are selling well on Amazon, you’ve developed a strong niche, profits are healthy and you’re exploring new products to sell. You may have increased your sales and profits by using an Amazon repricer. But are you growing as fast as you could be? Is there anything stopping you from making …
Running a successful business on Amazon isn’t easy. Ask anyone who’s tried. The magic formula for finding a suitable product with willing buyers and a healthy margin eludes many sellers. Most people spend a lot of time and money trying to get it right. Even then, success still isn’t guaranteed. Take the example of a …
Negative feedback is a harsh reality of trading online. It’s almost impossible to please customers all of the time. Sooner or later somebody will leave neutral or negative feedback, whether it’s justified or not. However, there are some simple steps all online retailers can implement quickly and easily to reduce the likelihood of this happening, as …
Essential eCommerce Tools As anyone who has established an eCommerce business will know, selling online can be complicated. Even the best sellers need extra support to leverage their business. This is where eCommerce tools for online sellers can help. Here are seven key areas where eCommerce tools can help you manage your business and improve your sales. 1 Shopping …
Should you switch off customer support completely over the holidays? Unfortunately there isn’t an ‘open and closed’ sign you can just flip for your online store. But there are ways to manage your customer support so you can keep your customers happy and enjoy the break. Customer support issues continue to crop up over the …
Feedback on Amazon and eBay is a crucial factor in helping shoppers make better decisions. Reviews increase the motivation to make a purchase. They’re perceived as valuable at all stages of a buyer’s decision making.
Customer Feedback is the lifeblood of a successful eCommerce Business Old-School Good Reputation Long, long ago in a time before the internet, consumers would frequent their local shops and markets. In small towns and villages, butchers, bakers and greengrocers would know their customers by name and shopping habits. Knowing which day individual customers every week, …
As an Amazon seller, you never want to get negative feedback. It looks bad, it deters buyers and it impacts on your ability to win the Amazon Buy Box. It’s not all bad news though, you can ask Amazon to remove negative feedback if it doesn’t abide by their rules.