Customer feedback can make or break your eBay business. The truth is, online reviews are now a central part of the shopping experience. According to Podium’s annual “State of Online Reviews” report, 93 percent of consumers say they have an impact on their purchase decision and a 3.3-star rating on average is the minimum they …
900 sellers reveal the true challenges of e-commerce customer service
A analysis into the types of queries received by over 900 online sellers, and insights from six brands on overcoming their key challenges.
Are online marketplaces the shopping malls of the future?
Technology has undoubtedly changed the way consumers make purchases—but is it fair to say that online marketplaces will replace traditional malls in the future?
How to manage multiple Shopify stores
Expanding from a single Shopify store to several isn’t easy. In addition to ensuring these new sites actually grow your sales, multi-store sellers must overcome challenges such as inventory management and customer service. Interesting in growing your e-commerce business with multiple Shopify stores? Here’s how to overcome the obstacles. Why you should consider multi-store selling …
GDPR: what e-commerce businesses need to know
The General Data Protection Regulation (GDPR) is a new European Union (EU) regulation coming into force on May 25. It will affect all companies operating within the EU, as well as those located outside the territory but with customers within its borders—which means it could impact your e-commerce business. While the GDPR will require a …
Shopify vs Magento: Which Platform is Best For Your Ecommerce Business?
It’s easy to get overwhelmed when choosing an ecommerce platform for your business. Not only do you need to consider current requirements, but you also need to factor in future needs: what platform will take your business to the next level and evolve with you as it grows? Shopify and Magento are two of the …
How to sell on eBay using Shopify: what online sellers need to know
EBay is on a mission to make online shopping more fun for its 170 million buyers around the world. Not only has the marketplace teamed up with Mashable to create “shoppable” content, it also plans to roll out new augmented reality features later this year to offer a more engaging experience. Buyers aren’t the only …
6 tips to improve the efficiency of your e-commerce business
E-commerce is the fastest-growing retail channel globally through 2022, according to Euromonitor. Want a bigger piece of that pie? When it comes increasing your sales, a visually appealing and responsive website is key—but so, too, is how you manage your back-office operations. After all, that directly impacts what you can deliver to your customers. We …
3 international shipping problems and how to avoid them
As more of the world’s population become digital buyers, opening your e-commerce store to cross-border selling proves to be a wise business move. In fact, merchants’ attitudes toward cross-border e-commerce are increasingly positive. Payvision asked industry players from all over the world about their confidence in selling internationally online and 50 percent of respondents agreed …