If you’re a B2B Amazon seller who’s yet to discover the benefits of using the Amazon Business platform you could be missing out on a huge cohort of potential customers. Read on to find out how your items listed on the platform can achieve the best results possible.
14 step seller checklist for Black Friday weekend
Black Friday is a massive opportunity for online retailers looking for a strong finish to the year, but in order to make the most of it, serious preparation is required…
Suppressed listings on Amazon: How to fix them and avoid a repeat occurrence
Suppressed Amazon listings are surprising common to online retailers, especially ones who are just starting out on the platform, or those selling a large number of different items.
How to convert Instagram followers into customers
It’s always heartening to see those numbers of followers, subscribers or likes rise steadily on social media. There’s nothing nicer than being loved. Except there is. Turning Instagram followers into customers!
Black Friday Weekend 2018 – the statistics that matter
Black Friday and its online cousin Cyber Monday have been a major part of the retail calendar for at least 15 years now and still, they’re a subject for hot debate …
How social media has revolutionized customer support
Spending hours on hold subject to the monotonous tones of an obscure Nineties playlist are a thing of the past – social media has revolutionized customer support.
How to handle negative reviews on Amazon, eBay, Google and social media
With so many channels and platforms where difficult customers have the chance to vent their fury, trying to manage all of them can be like trying to juggle with jelly.
Upgrading from Zendesk to eDesk: Factors to consider
At xSellco, we get quite a few customers who want to upgrade from Zendesk or other generic support systems to our purpose built eCommerce focused solution.
xSellco first to release native customer support integration with Instagram
xSellco have become the first software provider to offer native customer support integration with Instagram.