With reputation comes reward – using your customer support as a profit center
customer service

With reputation comes reward – using your customer support as a profit center

We’ve just returned from a great couple of days in Birmingham at the Internet Retailing Expo. We got to meet a lot of our customers and talk about our products to a variety of ecommerce sellers. On top of this, our very own Mark Nolan gave a great talk on how improving your Customer Support can help …

How to get more feedback requests on Amazon and eBay
Amazon Feedback Requests

How to get more feedback requests on Amazon and eBay

Getting more feedback on Amazon and eBay Customer feedback plays a huge role in improving your sales on Amazon and eBay. Almost everyone online shopper will check the reviews before making a purchase decision. Shoppers give more weight to sellers who have a better feedback score. Seller who get more feedback improve their product placement and …

XSellco at the Internet Retailing Expo 2015
internet retailing expo

XSellco at the Internet Retailing Expo 2015

Internet Retailing Expo If you’re an ecommerce seller, then one of the biggest events on the calendar each year is the Internet Retailing Expo. With 8 Free conferences, 16 dedicated workshops, over 300 exhibitors and over 5000 attendees, this years event on the 25th & 26th March looks set to be one of the biggest …

Amazon basics: part 1 – Amazon benefits & basics
Selling on amazon

Amazon basics: part 1 – Amazon benefits & basics

Selling on Amazon Have you ever thought about starting your own business selling on Amazon? The biggest benefit to selling on Amazon is access to millions of engaged consumers. Amazon provide a ready-made stream of loyal customers. They expect great value products, plenty of choice, excellent customer service and fast delivery. The better you understand …

Is eCommerce a get rich quick scheme?
get rich quick

Is eCommerce a get rich quick scheme?

Get Rich Quick The Fable: As someone who has (I’ll hold my hands up, but I know I’m not alone!) Googled How to get rich quick? I can tell you that there are countless hustlers out there claiming to know the secret of getting rich quick by selling online. If you believed these guys, then …

Preparing to sell abroad online
Freight shipping

Preparing to sell abroad online

If you’re not selling abroad online, now’s the time to start. Right now the home market is less than perfect, so branching out into other marketplaces is a good way to expand your business. It doesn’t matter which marketplace you are looking into joining – there are a few things you need to consider beforehand.

XSellco users your prices are safe with us!

XSellco users your prices are safe with us!

  Good morning xSellco members! Over the weekend you may have heard the unfortunate news that a few Repricer Express customers had their stock reduced to 1p per item. This has understandably caused a lot of grief for the retailers affected, especially at this busy time of year. This is the stuff of nightmares so we’d like …