Bots, bots bots. They’re coming in their droves, and the customer support industry is going to take the biggest hit. That’s if the headlines are to be believed. Customer service ‘chatbots’ are being prophesied (and demonized) as the human killer in online customer support. And a lot of people are working on making it happen. …
IT giant Oracle has 420,000 customers including all 100 of the Fortune 100 companies, so getting customer support right is non-negotiable. Its customers don’t mess about. What it thinks about customer support will surprise you. Software group Sage has 6.1 million customers of different sizes and different needs and DHL Express is the world’s leading …
By Guest Contributor Aimee Goodsall for Linnworks. As an online retailer, it’s extremely likely that you will be looking to maximise the growth of your business, in what is undeniably an increasingly competitive landscape. In order to successfully grow your business, however, you will realistically need to expand your reach by selling across a range of …
The wild Atlantic has a bountiful supply for David to farm. Seaweed has eight times as much magnesium as spinach and Europeans are on a serious health buzz. The possibilities are endless, he thought.
Men’s underpants can cost about 28 percent more than women’s knickers. But women’s shampoo can be as much as 48 percent more expensive than a similar product for men.
Do you regularly check the Best Sellers section on Amazon to see what’s trending on the world’s leading marketplace? If not, you should. Amazon’s hottest sellers in May threw up some interesting products that you could easily sell. Although the list is updated on an hourly basis, we’ve been checking out Amazon US and UK …
Inventory, inventory, inventory… A few units here, a couple more there, save a few for my business website… some on Ebay… back fill a little more on Amazon and voila… all my selling channels have stock and are ready for a weekend of sales. I hope I allocated the limited quantities correctly, but hey – …
Logistics is the backbone of any online seller’s success. Thanks to the ever-increasing logistical expectations set by eCommerce beasts like Amazon and UPS, you must run an extremely slick operation to keep your customers happy in these demanding times. But are you spending too much of your sales in an effort to keep up with …
When Marc Chavannes and Al Fielding sealed two shower curtains together in 1957, they didn’t know their air-filled textured wallpaper would become a $4 billion industry. Bubblewrap was born. But the world has changed since then and now bubblewrap is about as environmentally acceptable as seal clubbing. Could seaweed be the answer?