Amazon is sending a clear message to marketplace sellers – you can’t buy trust. Amazon has now extended the ban on incentivized reviews to EU marketplaces, following on from the same change to the Community Guidelines that occurred in the US on October 3rd 2016. Amazon is outlawing sellers who offer people free gifts or …
How do the most successful Amazon sellers win the Buy Box? In our webinar, eCommerce specialist Lisa Byrne analyzes the essential performance metrics that Amazon sellers need to achieve in order to win the Buy Box. Sellers need to keep a close eye on their Account Health on Amazon Seller Central to see where there …
xSellco attended the UK Online Sellers Conference in London at the end of October – there was an impressive panel that consisted of former Amazon employees as well as top performing sellers. Avoid incentivized reviews at all costs A lot of the talk at the conference was about how Amazon banned incentivized reviews in the …
Isn’t Amazon Repricing just a race to the bottom? This is a common question and unfortunately a prevalent opinion in the eCommerce community. Whether it’s on Amazon Seller Forums, Reddit or in the comments of eCommerce blogs, you’ll find the same concern about Amazon repricing: “A repricer will just keep reducing my prices until I’m …
What is help desk software? Do you sell on marketplaces like Amazon and eBay as well as your own website? Then you probably have realized that managing eCommerce customer support is no walk in the park. That is why eCommerce businesses seek solutions. To solve customer support management problems and to scale support, online businesses use …
It’s holiday season, and the peak selling time kicks off with the Black Friday weekend starting 25th November 2016. At this time of year, every seller has a list so long that they don’t know where to start. To help with Black Friday preparations, we have created a simple 14-step seller checklist to help online …
The time is nigh for eCommerce businesses to prepare their support teams for a whole lot of seasonal support requests. At xSellco, we decided to help you out in advance with five customer support templates, that will help get you ready for the most common support queries during the holiday season. You can use any …
Black Friday sales on Amazon are growing every year. But are you taking full advantage? How much do you know about sales event trends on Amazon? Do you just offer a discount on your usual prices? Or are there data-driven insights you can take from past sales events to help you sell more? We have published insightful …
xSellco talks to Karl Smith about how stumbling upon a business card inspired him to find his multi-million pound niche.